For fastest service, please include:
- Your 5-digit order number OR the first and last name on your order with the date the order was placed
- Your question/concern
- Your preferred resolution
If you'd like to combine orders, please include every order number
Address changes cannot be processed after an order has been marked as shipped
We are in office Tuesday-Friday, and we're out on bank holidays. Please allow up to two business days for a response.
Send all requests to mayakern.help@gmail.com