[header level=”1″]Need to Make a Return?[/header]
Sorry your order didn’t work out! Take a moment to read through my return policy and we can work something out!
[header level=”4″]Store Credit[/header]
Receive store credit for my store! I send you a shipping label and envelope at no charge, you pack up your purchase you aren’t happy with and drop it in a mailbox, you get store credit for the item you returned!
Receive a refund, minus the cost of shipping! I send you the cost of shipping and, upon your acceptance, send you a shipping label and envelope. You pack up your purchase you aren’t happy with and drop it in a mailbox, you get a refund to your original payment method!
[header level=”5″]How to make a Return[/header]
Step 1: Contact my help email with a short description of the issue. Include your order number, item(s) you would like to return (and why, if applicable).
Step 2: You’ll receive a response ASAP. You may be asked for more details, photos, etc. This is to make sure we do better next time! Once I have the details I need you’ll receive confirmation. This means your return or exchange is moving forward!
[header level=”5″]U.S. Returns & Exchanges[/header]
This refund policy applies only to U.S. orders. For international orders, click here.
Only items returned within 30 days of the original shipment date qualify for a return. Exchanges must be received within 90 days.
Items not eligible for return or store credit
•Items marked as final sale
•Free gifts or promotional items
•Original art pieces not damaged in shipment
•Returns received in damaged or worn condition not due to a manufacturer error
•Shipping charges not due to an error
Items eligible only for store credit
•Sale items not marked as final sale
•Returns received over 30 days from the original shipment date
[header level=”5″]Packaging Requirements[/header]
I will send you all the materials needed to ensure your return
arrives safely to me.
•Art Prints & Books: Packed between two thin pieces of cardboard OR in a cardboard poster tube
•Small, Fragile Items: Packed in at least a single layer of bubble wrap on each side OR in a bubble-lined mailer
•Apparel: Packed securely in the provided envelope
[header level=”5″]What if I used a promo code or bought the item on sale?[/header]
Easy! Your refund or store credit will be adjusted to match what you paid.
What if there was something wrong with my order? If you received an item you didn’t order (mispick), the item you received was damaged in shipment or has a manufacturer error, or another problem not listed here, please contact my help email with a detailed description of the issue and, if applicable, photos.
[header level=”5″]APO/FPO & U.S. Territories[/header]
Contact my help email and you’ll receive prompt assistance!